Fox News commentator John Stossel is undergoing treatment for lung cancer.

In a post on the network’s Website, Stossel says he has received excellent care, but that his hospital’s customer service is lacking.

“I write this from the hospital. Seems I have lung cancer,” he writes. “My doctors tell me my growth was caught early and I'll be fine. Soon I will barely notice that a fifth of my lung is gone. I believe them. After all, I'm at New York-Presbyterian Hospital. U.S. News & World Report ranked it No. 1 in New York. I get excellent medical care here.

“But as a consumer reporter, I have to say, the hospital's customer service stinks. Doctors keep me waiting for hours, and no one bothers to call or email to say, ‘I'm running late.’ Few doctors give out their email address. Patients can't communicate using modern technology.”
Stossel also questions the number of X-rays, EKG tests, echocardiograms, and blood tests doctors have ordered for him.

“Are all needed? I doubt it. But no one discusses that with me or mentions the cost,” he says. “Why would they? The patient rarely pays directly. Government or insurance companies pay.”