Facebook Responds to NY Times Expose: 'There Are a Number of Inaccuracies'

Facebook is pursuing a PR strategy of insisting that it acted in good faith in responding to scandals over misuse and data-privacy gaffes, denying some of the assertions in a sweeping New York Times investigation.

Facebook early Thursday issued a response to a the Times' report into the social giant's strategy of attacking critics and dragging its feet in dealing with the scandals, including Russia's troll factory that used the platform to spread propaganda.

"There are a number of inaccuracies in the story," Facebook said in a blog post.

The Times story said its report was based on interviews with dozens of sources. It detailed how the company stalled in its response to the crisis over Russia's use of Facebook to attempt to influence the 2016 U.S. presidential election, as well as how it dealt with the misappropriation of millions of Facebook user accounts by now-defunct political consulting firm Cambridge Analytica.

Facebook said it has "acknowledged publicly on many occasions" that "we were too slow to spot Russian interference on Facebook, as well as other misuse."

But Facebook denied the Times' report allegation that the company knew about Russian activity as early as the spring of 2016 and had failed to actively investigate it.

The company cited CEO Mark Zuckerberg's congressional testimony from April 2018, in which he said Facebook detected threats related to Russia leading up to the U.S. election in November 2016. When it identified fake accounts that were used to furnish stolen information to journalists, "we shut these accounts down for violating our policies," Zuckerberg testified.

After the 2016 election, the company asserted, no one at Facebook "ever discouraged" former chief security officer Alex Stamos from looking into Russian activity "as he himself acknowledged on Twitter." According to the Times' account, Stamos met with Zuckerberg, COO Sheryl Sandberg and other top execs to detail his findings in late 2016. Stamos wanted to publish the details of what his team knew about Russian interference, but was brushed back by VP of corporate public policy Joel Kaplan who said that if Facebook did so, "Republicans would accuse the company of siding with Democrats," per the NYT report.

Facebook said it didn't cite Russia in its April 2017 white paper co-authored by Stamos about organized attempts to misuse the Facebook platform (and instead cited a U.S. government report in a footnote about Russian activity) "because we felt that the U.S. Director of National Intelligence was best placed to determine the source."

Meanwhile, Facebook in October 2017 enlisted Washington, D.C., consulting firm Definers as part of its crisis response to dealing with the Russia fallout. Definers launched a campaign linking Facebook critics to progressive billionaire George Soros.

On Thursday, Facebook said it ended its contract with Definers on Nov. 14 after the Times story was published.

Facebook acknowledged that Definers "did encourage members of the press to look into the funding" of Freedom From Facebook, an anti-Facebook organization that has called for the company's breakup. "The intention [of the Definers' efforts] was to demonstrate that it was not simply a spontaneous grassroots campaign, as it claimed, but supported by a well-known critic of our company. To suggest that this was an anti-Semitic attack is reprehensible and untrue," Facebook said.

According to Facebook, "The New York Times is wrong to suggest that we ever asked Definers to pay for or write articles on Facebook's behalf -- or to spread misinformation."

The Times report alleged Facebook kowtowed to conservatives for fear of angering right-wing leaders, including by supporting a bill meant to fight sex trafficking that had been criticized by other tech companies as overly broad in order to curry favor with conservative politicians.

Facebook said Sandberg had "championed" the Stop Enabling Sex Traffickers Act, which made internet companies liable for sex-trafficking ads sold on their sites, "because she believed it was the right thing to do, and that tech companies need to be more open to content regulation where it can prevent real-world harm." The company "faced considerable criticism as a result," Facebook said.

Regarding its decision to not take down Donald Trump's December 2015 post arguing for a complete ban on Muslim immigrants, Facebook said it decided that Trump's comments on the Muslim ban, "while abhorrent to many people, did not break our Community Standards for the same reasons the New York Times and many other organizations covered the news: Donald Trump was a candidate running for office."