Robotics could replace certain government workers at a savings of $3.3 billion, and a speed increase on document processing by 80 percent, according to a report from Deloitte.
The report claims that "process robotics," bots that carry out rule-based tasks, "can execute routine tasks to which the federal government is currently allocating human resources with a higher throughput rate, significantly reduced error rates, and less reliance on costly contractor support."
"Process robotics leverages advanced technologies and has already demonstrated success across multiple commercial entities. If the federal government can implement this technology, agencies may be able to realize unprecedented cost savings and operational efficiencies that mirror what their commercial counterparts have been able to achieve, driving more funding to the core mission of the agency while still providing quality operations support services."
Deloitte gives three examples: forwarding emails; filing out and reviewing forms; and importing, approving, and sending payments.
The report states that Deloitte previously provided process robotics to NASA, which saved the agency $1 million and 25,000 hours worth of manual labor.
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