The 21-minute long “Frozen” short playing before the Pixar film “Coco” has angered North American moviegoers, some of whom have complained to theaters and on social media.
There are several reasons for moviegoers' anger, including the length of the short, the placement of a Disney franchise before a Pixar movie, and the assumed reasons why it was paired with “Coco” in the first place.
“Olaf’s Frozen Adventure” portrays Elsa and Anna’s first Christmas after the events of “Frozen” and centers around holiday traditions. The short was originally intended to be a TV special, which is why it is 21 minutes long.
Many on social media felt it was too long and took away from the main attraction, “Coco.”
Some moviegoers even got confused about whether they were at the right movie and demanded refunds of theater staff, The Telegraph reported.
In Mexico, there were so many complaints many theaters eventually stopped showing the short.
Another complaint was that the Disney short didn’t belong before a Pixar movie, although Pixar has been Disney-owned since 2006.
Finally, some fans expressed on Twitter that they were miffed at the possibility Disney had its doubts about whether "Coco," with its Mexican setting and characters, would be a big enough box office draw on its own and intended the "Frozen" short as a boost.
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